Refund Policy

As GreekPoints serves as a platform connecting donors with Greek organizations and their philanthropic initiatives, refund requests need to be handled directly with the organization that received your donation.

Each organization on our platform may have different refund policies based on their specific event rules and charitable commitments. The organization you donated to will be best positioned to:

• Review your refund request
• Explain their specific refund policy
• Process eligible refunds
• Address any concerns about your donation

To request a refund, please follow these steps:

1. Locate your donation receipt
   Find the email confirmation you received when making your donation
2. Contact the organization
   Reach out to the organization directly using the contact information provided in your receipt or on their campaign page
3. Provide necessary details
   Include your donation amount, date, and the reason for requesting a refund